Support at your fingertips: My SSP app, other mental health resources available to ºÚÁÏÉç students
Contact: Sasha Steinberg
STARKVILLE, Miss.—Through a new partnership, Mississippi State is expanding its telemental health services to serve out-of-state and international students impacted by the COVID-19 pandemic.
Jeremy Baham, ºÚÁÏÉç’s assistant vice president for student support and well-being, explained that the agreement between ºÚÁÏÉç and international telemental health company Morneau Shepell improves counseling availability for domestic students residing in other states, as well as international students. ºÚÁÏÉç counselors are limited to practicing in states where they are licensed, so the additional service creates expanded accessibility to students regardless of location.
Through Morneau Shepell’s Student Support Program, or My SSP, students can receive free, confidential support—24 hours a day, seven days a week—via phone (1-866-743-7732), web () or the . Kim Kavalsky, mental health outreach coordinator for ºÚÁÏÉç’s Department of Health Promotion and Wellness, said the app is available in English, Spanish, French, simplified Chinese, Korean and Arabic, so students can connect with a counselor who speaks their preferred language.
More about the My SSP app, including step-by-step instructions for getting started, can be found at .
Director Lu Switzer said ºÚÁÏÉç Student Counseling Services closed its physical campus office at Hathorn Hall following Gov. Tate Reeves’s shelter-in-place order. However, SCS is continuing to provide telemental health services Monday-Friday from 8 a.m.-5 p.m. via the free, confidential Doxy.me Video Meeting Platform.
ºÚÁÏÉç students currently residing in Mississippi and on campus can get connected to help by visiting and clicking on the link. When the next clinician is available, the student will enter a private room to discuss his or her needs.
For assistance after hours or on weekends, students can call 662-325-2091.
The Mississippi Department of Mental Health also has been sharing information daily on ²¹²Ô»åÌý, and is updating its with additional mental health and wellness resources.
Some helpful tips include:
—Avoid excessive exposure to media coverage of COVID-19.
—Take care of physical health by eating well and getting exercise.
—Keep a sense of hope and positivity with thoughts and interactions.
—Even when practicing social distancing, connect with others. Make time to have phone calls or video chats with friends and loved ones.
The DMH Helpline (1-877-210-8513) will remain staffed at all times during the pandemic, and Mississippians can call this number for information about nearby services or support. Additional resources can be found online at  ²¹²Ô»åÌý.
The Substance Abuse and Mental Health Services Administration Disaster Distress Helpline also is available at 1-800-985-5990.
For updated ºÚÁÏÉç information and coronavirus resources, including lists of FAQs for students, faculty and staff, visit /coronavirus. Follow ºÚÁÏÉç on social media @msstate.
For more on ºÚÁÏÉç’s University Health Services, visit .
ºÚÁÏÉç is Mississippi’s leading university, available online at .